Vous pouvez lire ce que nos clients pensent de nous sur le site independant - 'feefo'.
What can be improved:
1. Organisation - The instructions to get to the camp were wrong: Melvin and Mathys were sent to Oxford rather than Brighton!
2. Welcome at the camp - For those attending the camp by themselves, the welcome instructions were very poor and the players had to find out about the instructions by themselves.
3. Food - The quality and the choice of the meals were not matching the standard that you could expect at a tennis camp in which players are practicing tennis many hours a day. Example: french fries, pizza, nuggets, etc. More healthy meals would be appreciated!
Thank you for your feedback. As this is a public forum I need to address the points raised. Before I do I must say that I am a little surprised as our team thought the boys really enjoyed their stay at the camp. We received very different feedback - even to the point that we thought they were so happy that they would return next year. We do appreciate all feedback though and respect each person's right to post their review. However, we feel we do need to give these points with some background
1. The Arrival details. We got the final communication wrong. We accidentally sent details to arrive in Oxford and not Brighton. This was our mistake and something we have never done before and will never do again. However, in all previous communication with the client (including our large welcome pack), we did include clear details on how to travel to Brighton. In addition, the client had been to the camp previously.
2. Welcome -On arrival at camp. The boys, despite being in the wrong camp, were allocated rooms very quickly. Every Sunday evening there is a welcome meeting where the camp is explained in detail. After dinner, there is a meeting where the schedule of the week is discussed and each player receives a player book with the breakdown of the week. Each morning, before the start of the tennis, we have a welcome meeting where we explain the order of the day. This is the first time we have had this feedback about the lack of communication because we have these steps in place.
3. Food - We can provide any player thinking about coming on the camp with an example menu. Each meal always has a salad/vegetable offering as well as carbohydrate and protein (key for players). We do sometimes include food that is requested by the young players (as many will enjoy at home) but this is not a typical menu described.
We take all feedback seriously and have discussed this feedback with our whole team. We would encourage any client who attends our camp to talk to us if they have any issues as we are very friendly and will sort things out straight away. In Oxford, we have an Operations Manager whose main job is to look after the needs of children from medication to homesickness to clarifying communication.
very good ad professional coaching
Really excellent. I learnt some new techniques and played with some challenging players. Great coaches. Would love to go again.
Il campo mi è piaciuto molto e anche i coach erano molto simpatici. Io consiglio hai ragazzi di frequentare questo campo perché è utile per il tennis ed è anche molto divertente
The coaches did their best! I spent a lovely week in Jonathan Markson camp, met a lot of new people and made friends. Hope to come back next year!
des super coachs, une expérience incroyable, Je crois que ces deux semaines resteront gravés à vie dans la mémoire de mon fils, il s'est fait beaucoup d'amis...merci aussi au prof d'anglais qui a su redonner l'envie d'apprendre, une langue, à mon fils !!! Deux semaines formidables...peut être qu'il faudrait améliorer l'état des terrains de tennis, mais c'est un détails par rapport à ce qu'Oscar a pu vivre !!!
Professionalità divertimento amicizia
I had a great time, the coaches were all really supportive and everyone was really kind, the atmosphere was amazing and I enjoyed it just as much as I did last year!
Great coaches, amazing tennis grass courts and international friendly atmosphere. JM Tennis is always a sure bet for fun, thanks!
Very nice time spent in your tennis court
It was a great experience for our daughter. She loved the environment, coaches and her friends. Being on her first international environment without her parents, her self confidence has improved, she made friends and she spoke in English. She loved both English and Tennis classes and had a lot of fun. Many thanks to all who were involved.
Brilliant week - great coaches, great course and great group! Learnt so much and will be back.
The coaching was as always brilliat. Everything was very well organized. Got plenty of fun and improved my game. Thank you, Matthew, Gabriele, Steve, Paco & Diego for making it happen. I think the number of returning customers you have confirms the top quality of your job.
Zeer leuke ervaring. Professioneel en goed georganiseerd. Zeer goeie coaches. Veel bijgeleerd. Leuke activiteiten 's avonds. Een aanrader.
The tennis, the coaches, the courts etc. all top rate as usual. The players were all lovely too! A meal at Darrys or Revolution or similar for the Friday night would be a suggestion. I will give you six stars for that.
Always a pleasure having you on the camps and big congratulations on your doubles win! Thanks for the great feedback and we will certainly consider your idea for 2020 so we can get 6 stars!
Dry food. Fun to play alot of tennis. Mabye some more point play.
Thank you, we appreciate your feedback.
Excellent coaches. Acquired new skills and confidence and made new friends. Any tennis player would become more proficient and confident after a week with you.
Thank you so much. Our team will be extremely happy with your lovely words.
great trainers, great grass courts!
Muy bien organizado y muy buenos coaches. Una experiencia muy enriquecedora para mí.
Dunja enjoyed company, atmosphere and looks forward to the next year!
Thank you for taking the time to give our team feedback. It is much appreciated. Keep enjoying your tennis.
It was an amazing experience and I will come back next year for sure. Something you need to do though, when a new person arrive show her or him around so they know were everything is but that was only a little thing and after a few minutes you have figured it out by yourself. The Coaches are so nice and help you with any problems. In any case worth to go to this camp if you love to play tennis and love to make new friends.
Thank you for your fantastic feedback, very much appreciated
See you again next year
First and foremost, thank you to "Mother Nature" for the beautiful weather and for the week of tennis.
Yes, there were some high's and lows about the camp. This was my first JM tennis camp experience thanks to a surprise gesture from my wife.
Upon signing up for the camp, my wife did inform you that I am an advanced player, and she was advised that there would be such players at the camp and that you would cater for all abilities.
Unfortunately, I was the only advanced player within the group and therefore did not have enough opportunity to maximise and benefit from the experience. Overall, I believe that this was a disservice to me and this was falsely advertised. There are various levels of advanced players within tennis. e.g. advanced beginner's etc.
I do suggest that a player rating system should be available on your sign up form for people to read. This gives a clearer indication on the level of player/s you will be receiving at your camps and also inform you and the coaches how to plan accordingly and specifically to the levels.
Furthermore, you will then be able to inform players who wish to attend that there are other players with similar ability attending. This gives people like myself an opportunity to attend or not to attend because there are no other advanced players who have signed up.
The coaches overall where of a good to excellent standard. The morning sessions were beneficial in part but the technical and tactical application side was near impossible for me as the standard was too low.
Thanks Nyko and the other coaches who tried to assist me by making my experience a memorable one.
Thank you for your feedback. It was great having you at the camp and good to hear that you felt our coaches tried their best to help you and that you finished with a memorable experience. I was very pleased with how my team adapted to the situation.
You make some great points about the level and we agree that you were much higher than other players. In fact, we believe you are the highest level player we have had at our London Clinic and it is something we need to consider going forward. Your Advanced level would require a different approach to our Technical Clinics, one that is similar to our training camps in Brighton. In Brighton the programme involves fewer drills and more in-game coaching as the performance players benefit from a higher intensity and more game style improvement. We focus more on strength and conditioning and the mental side of the game which are crucial elements for top players.
It has given us much to think about and we will certainly re-look at our levels to provide clearer guidance to players of your standard.
Thank you again for this very useful feedback.
One of the stand-outs from the Markson weekend (London Tennis Camp - August) is the quality of the coaches. Unlike some other tennis holidays where the coaches are simply on a year out, Markson likes to hire fully qualified teaching pros with years of experience. You can ask the most difficult of questions and you know they will have an answer. More importantly for me, you can ask the most basic of questions and they will take time to work with you. I was struggling with my double-handed backhand and one of the coaches took 20 minutes with me to go over all the fundamentals (grip, body position, footwork etc) to ensure I was comfortable. (Read the full article)
The 50 best ways to improve yourself - "this is a fun activity holiday," says olivia macleod, veteran of jonathan markson tennis camps in both oxford and the algarve. in a group of six she enjoyed mornings of tuition from excellent coaches and endured revealing video analysis of her game. she left fitter and infinitely more proficient.
For us, the set-up at the Jonathan Markson Tennis Centre in the Algarve works perfectly. Three hours of tennis tuition every morning, then the rest of the day free to do as much or as little as you wish.
It’s a low-key affair, a world away from the big centres like Val da Lobo or Forte Village, but one that works very well. There are five courts in total, three of them brand new this year. Coaching groups are a maximum of six people, although often fewer, which means the tuition is really tailored to each individual. (Read the full article)
I came away with a reconstructed serve that has come along no end. The coaching was deceptively easy-going and the drills were enormous fun. everyone on the course felt they had progressed.
It was clear that, while the coaching was seriously intensive on this course, the social side counted for almost as much. in no time at all the social bonding was becoming firmly fixed. did our tennis benefit from the course? certainly.
The Sunday Times
Physically the camp is demanding but not exhausting. i did learn a lot. i had a great deal of fun.
By the end of the week i was still cursing loose forehands, double faults and fluffed volleys but i had improved almost every aspect of my game – and my confidence.
British Airways Magazine
From my experience of attending both the oxford tennis camp and algarve tennis centre, Jonathan Markson Tennis tends to acquire talented coaches with a sense of humour – and thus hard work is disguised as a lot of fun.
It was encouraging how quickly the coaches could single out flaws.
Serve and Volley Magazine
The coaching is done through a variety of exercises, drill and consultation breaks, so people have constant stimulation and a good deal of fun.
Chris Bauers (Eurosport)
It was all great fun, but between the good-natured banter, an expert analytical eye was at play, correcting obvious faults and praising our better strokes... A lot of laughter mixed with serious endeavour. This was our first experience of a group holiday and we enjoyed it thoroughly.
The views over the famous luz bay are stunning, the cottage-style apartments excellently appointed and the climate pretty much perfect. Walking the cobbled streets of this old fishing village at night, one is struck by the timelessness of the place... Whether you are a of beginner, intermediate or advanced standard your game is guaranteed to improve. the coaches see to that.